My consumer guide on buying process improvement services is now available for free. For more information please visit:  http://www.smartspeed.info/p/consumer-guide-buying-process.html Or, to download it directly please use this link: http://www.smartspeed.co.uk/consumer_guide/consumer_guide.pdf Giles Johnston Author of Business Process Re-Engineering

My Key Performance Indicators (KPIs) book is free on Amazon Kindle today and tomorrow: http://www.amazon.com/dp/B00CFLVCU4 Giles Johnston Author of Business Process Re-Engineering

Are there too many projects in your working life to deal with? Whilst having an abundance of improvement projects can be a good thing, a lack of focus isn't. The three words prioritise, ice and focus can help resolve this situation when progress isn't being made.

If you are wanting to improve how your business delivers its services and products then check out the 'On Time Delivery Improvement Kit'. The discount code ' OTIF ' is valid until Friday the 7th of August 2015 and will save you 50% off the normal selling price. For more information, and to buy, click here:  https://smartspeed.dpdcart.com/cart/add?product_id=106693&method_id=112588 Giles Johnston Author of Business Process Re-Engineering

My book on creating productive routines for your business is available, for free, on Amazon Kindle until the end of the 5th of August 2015. To get your copy, please visit:  http://www.amazon.co.uk/dp/B008AKS0MM Giles Johnston Author of Business Process Re-Engineering

I had a really pleasing conversation yesterday with a client's member of staff. A process that had been in the business for years (that was poorly adhered to anyway) was proving to be cumbersome for the job that it was designed for. Despite the process having been in place long before I appeared in their business it had become perceived as something that I had created. It wasn't causing a problem to the business, and it had never made it (thus far) to the top of my list of priorities for my client. The member of staff approached me cautiously and asked a few questions about the process.

If you haven't read my book 'Kamishibai Boards' yet, it is free to download for the Amazon Kindle (and the free reading app) today and tomorrow (29th and 30th of July 2015). Here's the link -  http://www.amazon.com/dp/B0073FWAC6 Giles Johnston Author of Business Process Re-Engineering