When you hear that information is not available and that it won't be discussed you can be fairly sure that there is something going wrong within a business.
Whatever the reason is for not wanting to discuss the facts the outcome is clear. You cannot make decisions properly without the facts. Many times you can see this lack of engagement through the minimisation that takes place. Comments are made that make the situation look less important than it really is and the necessary fact finding never takes place.
Keep your eyes and ears open for times when facts are being ignored or played down, there could be a significant opportunity lurking behind the scenes.
Smartspeed Consulting Limited
Deliver on Time with Smartspeed
Making real change happen through Kaizen and Continuous Improvement
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