If you want to improve the effectiveness of your business processes then pick up a free copy of my book 'Sunrise Meetings' for the Kindle e-reader. It is free from today until the end of play on the 20th of March 2016.
Amazon.com - http://www.amazon.com/dp/B008AKS0MM
Amazon.co.uk - http://www.amazon.co.uk/dp/B008AKS0MM
Author of Business Process Re-Engineering and creator of the 'Making It Happen' online course for improving continuous improvement skills.