The full toolkit contains a wide range of improvement strategies, tools and ideas to help your business streamline its activities, increase its profit and engage your staff with the change process.
For more details about the Making It Happen toolkit, and how it can help your business' continuous improvement journey, visit www.making-it-happen.website.
Giles
About the author
Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes.
Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement strategies course.
