You can start to improve your business at no cost (not even a sign up is required!) with the five free tools available at http://www.making-it-happen.website/free-tools/.
You can find out more about the full toolkit here, but otherwise enjoy using the free tools and improving the performance of your business.
All the best,
Giles
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement toolkit.