My new book is now out...
If you have ever wondered if there is more than meets the eye when it comes to root cause analysis then the answer is "yes!".
This book will show you how a couple of simple twists to 5 Why and Fishbone Diagrams can yield some huge changes to the performance of your business.
Better still, if you ask the right kinds of questions your own personal performance will dramatically improve.
The book includes some real world case studies so you can see exactly how powerful these tools can be when applied with the right mindset and approach.
I have not written a book for nerds... I have written a book that is for business managers and owners that are sick and tired of the control and performance of the business not being where they want it to be.
You can get your copy now from Amazon - click here.
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement toolkit.