The 'Concern - Cause - Countermeasure' approach is a really practical and effective method to identify and deploy change. One of the difficulties in using this method is remembering what you are concerned about in the first place.
I developed the simple Pocket CCC app (for Android) to get around this. The simple interface means that you can be up and running in just moments; capturing concerns and identifying improvement actions.
See a concern? Capture it on your smartphone there and then.
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| Available from Google Play |
The promotion ends this Sunday (14th June 2020).
Giles
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Effective Root Cause Analysis and 'What Does Good Look Like?'.
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Effective Root Cause Analysis and 'What Does Good Look Like?'.