It's called The Reverse Fishbone and looks at how we can get the most out the fishbone analysis tool when we use it for goal setting.
It's a great way to engage your team with improvement objectives and is superb when defining the winning recipe for your business.
The book is free on the Kindle platform from today until Sunday.
About the author:
Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes and embracing Kaizen.
Giles is also the author of Effective Root Cause Analysis and 'What Does Good Look Like?'.