The reason I wrote the book What Does Good Look Like? was for this reason.
About the author:
Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes and embracing Kaizen.
Giles is also the author of Effective Root Cause Analysis and 'What Does Good Look Like?'.
Improvement shouldn't be hard. For many organisations we spend too much time telling people what we don't want and not enough time being clear about what we do want.
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| Available from Amazon |
What does a good performance look like?
Describe it to yourself, clarify it and then describe it to your team.
Just doing this can be enough to witness a step change in your performance.
Tie it in with some decent Standard Operating Procedures and you have the making of a sustainable change.
Are you up for having a go at this?
Giles
About the author:
Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes and embracing Kaizen.
Giles is also the author of Effective Root Cause Analysis and 'What Does Good Look Like?'.