If you want to improve the effectiveness of your business processes then pick up a free copy of my book ' Sunrise Meetings ' for the Kindle e-reader. It is free from today until the end of play on the 20th of March 2016. Links: Amazon.com - http://www.amazon.com/dp/B008AKS0MM Amazon.co.uk - http://www.amazon.co.uk/dp/B008AKS0MM Enjoy, Giles Giles Johnston Author of Business Process Re-Engineering and creator of the ' Making It Happen ' online course for improving continuous improvement skills.