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Making real change happen that improves business performance
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The return of checklists
on
July 20, 2009
lean
+
USPs? Is this service design?
on
July 13, 2009
process improvement
+
Limping and broken legs
on
June 26, 2009
Mailing it in?
on
June 12, 2009
process improvement
+
Appropriate level of detail
on
June 05, 2009
continuous improvement
+
Finding a symbol
on
May 29, 2009
lean
+
Clear specifications
on
May 22, 2009
lean
+
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