The Smartspeed Performance Improvement Blog

I was engaged in a really interesting conversation this week about ERP systems and the need for training. We discussed the training gap that was evident and then got talking about the other things you need in a business in order for ERP to 'fly'...

Just like the use of the '5 Why' technique can make a massive difference when undertaking root cause problem solving (when you keep pushing with the questioning), asking 'and then...?' is a really good question when it comes to drawing out the steps of an improvement plan. And then....?

I was grumbled at today for bringing out my trusty list. Do you use a list? I use them all the time; there is too much to remember otherwise! One of my favourite reasons for using a list however is to capture the amazing range of improvement ideas that float around my client's businesses.

I see ideas getting implemented in all kinds of different businesses. Some get great results, some don't. Some happen quickly, some don't. And do you know the main difference?

My book ' Personal Productivity ' is free to download, via Amazon, until the end of the 19th of May 2015. To get your copy please visit:  http://www.amazon.com/dp/B0087CUBRA Enjoy, Giles Johnston Author of Personal Productivity

I had two really good examples of going slower to go faster * take place over the last few days. Have you experienced that feeling when you are trying to get so much done that you get very little done at all? We think that we're multi-tasking but instead we are really treading water and feeling overwhelmed.

Many times I will enter a business and I'll see a skills matrix on a noticeboard. Do you use them? Many of the skills matrices I see are out of date and under used. So, how about this for an idea?