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Showing posts from August, 2016

Business Process Re-engineering - now available in Vietnamese

My book ' Business Process Re-engineering ' is now available in Vietnamese. If you would like further information, and to purchase, please visit Giles About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the ' Making It Happen ' continuous improvement strategies course.

Do you deliver on the 35th of the month?

"We deliver everything by the 35th of the month!" That's what I was told by a frustrated Finance Director. On time delivery is a challenge for many businesses, especially when the goal posts appear to move on a daily basis. But, what do you do if you recognise this problem within your own business?

What is your business' performance focus?

When you undertake continuous improvement activities it is easy to have a broad brush approach. "We'll improve everything!" Everything can take a lot of time, and doesn't mean that you'll get the best results as quickly as possible.