The ' C oncern - Cause - Countermeasure ' approach is a really practical and effective method to identify and deploy change. One of the difficulties in using this method is remembering what you are concerned about in the first place. I developed the simple Pocket CCC app (for Android) to get around this. The simple interface means that you can be up and running in just moments; capturing concerns and identifying improvement actions. See a concern? Capture it on your smartphone there and then. If you would like a free copy of my Pocket CCC Android app then check out Google Pla y this week: Available from Google Play The promotion ends this Sunday (14th June 2020). Giles About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Effective Root Cause Analysis and ' What Does Good Look Like? ' .