For those of you looking to run your own in-house process mapping and streamlining projects you may be interested to know that my latest downloadable kit is now available to purchase. The kit is particularly useful if you are (relatively) new to streamlining processes and are looking for a step by step method to follow. The kit includes: a modified process analysis methodology. supporting (editable) templates to complete the review. instructions on how to get the most out of the analysis and subsequent improvement activities. examples to review in preparation of your own analysis. a PowerPoint presentation to help you share the methodology with your team. To read more, and to purchase, please visit: http://www.improvingbusinesses.com/product/Streamlining-Production-Processes Giles Johnston Author of Business Process Re-Engineering