Monday, 23 February 2015

Streamlining Processes Kit - Now Available

For those of you looking to run your own in-house process mapping and streamlining projects you may be interested to know that my latest downloadable kit is now available to purchase.

The kit is particularly useful if you are (relatively) new to streamlining processes and are looking for a step by step method to follow.

The kit includes:
  • a modified process analysis methodology.
  • supporting (editable) templates to complete the review.
  • instructions on how to get the most out of the analysis and subsequent improvement activities.
  • examples to review in preparation of your own analysis.
  • a PowerPoint presentation to help you share the methodology with your team.

To read more, and to purchase, please visit:

Giles Johnston
Author of Business Process Re-Engineering

Tuesday, 17 February 2015

Making Daily Sunrise Meetings Effective

I was running a workshop yesterday about Sunrise Meetings. My client has a number of teams, all of which need to become more process driven, and short, standard, daily meetings are part of that equation.

After discussing the types of questions that form good standard agendas, we got on to the topic of 'what do you do to get everyone involved?'

Wednesday, 11 February 2015

How Do Your Staff Learn The Business' Processes?

I was visiting a business yesterday and a few simple questions revealed that their newer members of staff didn't understand the business' processes.

There were some simple things this business could do, that many businesses could do, to improve this situation.

Monday, 9 February 2015

Applying human intelligence to MRP

MRP systems come in all shapes and sizes. Some are OK, some are great and some are astounding. Some have big price tags and some are modestly priced.

They all need a human input however...

Friday, 6 February 2015

How Do You Capture Your Actions?

One thing that happens when you get involved with continuous improvement is that you find other, related, actions start to appear. They might be things that you can't do immediately (for time constraints let's say) but that you do want to do.

How do you capture all of these actions that spring up?

On a wider note, how do you capture all of the actions that come forth from you business that you have been asked to do, or need to do?

Thursday, 5 February 2015

Continuous Improvement: Bumble, Bumble, Nailed It!

I was in a conversation the other day that I was hoping was going to be straightforward.

We were looking to extend part of an ERP system into another area of the business. The area admittedly was difficult to model within ERP and had therefore been kept out of the system. But I had an idea that I thought would work.

The conversation was not straightforward...

Wednesday, 4 February 2015

Where Do You Start Process Improvement?

I was doing some work today with a team who were trying to work out how to improve their business' processes.

There was a lot of debate about where they should start this conversation.

Monday, 2 February 2015

Taking The Time To Get Your Improvement Request Right

I was in a really good meeting today. The specification was clear as to what the client wanted to achieve and it made developing a methodology relatively straightforward.

The first meeting wasn't like this however.

Avoid mistakes with your SOPs!