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Showing posts from October, 2019

Continuous Improvement Success Comes in Cans!

As I drove between clients yesterday I caught part of a BBC Radio 4 programme. The programme's callers were speaking about how disability had suddenly changed their lives. Listening to the courage and tenacity of the callers was inspiring. One caller in particular caught my attention. She had been talking about all of the obstacles she had overcome as she tried to regain her independence. There had been a theme through the last few calls around not waiting for other people to hand 'things' on plates. She quoted her mother: "Success comes in cans!" She carried on by saying that so many people talk about all the reason that they can not do something rather than finding a way to do something. Her point was that the solutions are there, just the attitude needed to shift. This resonated with me because of the work I am involved with. There are always a million reasons why something can not happen but it is the results that count. Some people will find a way

New book - Effective Root Cause Analysis

My new book is now out... If you have ever wondered if there is more than meets the eye when it comes to root cause analysis then the answer is "yes!". This book will show you how a couple of simple twists to 5 Why and Fishbone Diagrams can yield some huge changes to the performance of your business. Better still, if you ask the right kinds of questions your own personal performance will dramatically improve . The book includes some real world case studies so you can see exactly how powerful these tools can be when applied with the right mindset and approach. I have not written a book for nerds... I have written a book that is for business managers and owners that are sick and tired of the control and performance of the business not being where they want it to be. You can get your copy now from Amazon - click here . Enjoy, Giles About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through be