When paperwork piles up in the office it is usually pretty easy to spot (the desk looks less tidy for a start). When this pile up occurs on the computer system it is less obvious and appears to be less of a problem. This is until you need to find a file on the system and you find yourself trudging around the folders and files struggling to find a logical way to find what you want. Many organisations don't communicate where files are to be stored and as a result people lose time that could be used for more profitable activities. Information should flow around a business and not get stuck in the hands of a few people, or in intrays that help people to lose track of time. Find where your information gets stuck, and then re-design the way information flows - if you want a smoother running operation that is! Smartspeed Consulting Limited 'For When Results Matter' www.smartspeed.co.uk

It never ceases to amaze me when I visit different businesses how there is always a person or an area of a business that seems to get things done better and faster than other areas. Usually in these areas there is an attitude or approach that seems to differentiate it from the other parts of the business. Somehow this department has found a way to overcome their problems and is able to take in and spit out more work than the other areas. When you look into what has been changed or altered it is often something quite basic that most people just tend to live with. If we took this attitude to our other departments just think what it could do for the business. Find the catalysts in your business and get them to help you propogate improvement across the business. Smartspeed Consulting Limited 'For When Results Matter' www.smartspeed.co.uk

When faced with organising a schedule for a meeting or a project it is often quite amazing at how one of two things occurs: 1 - the agenda is tight and is never adhered to. 2 - the agenda is very loose and there offers little benefit. A third option is to have the start and finish determined (and hence tight) with the middle section of the activity 'loose'. Knowing clearly how the activity will begin and end is usually enough to run an effective session, if you add in some guidelines to the middle of the activity then you will more likely have the right balance of flexibility and structure to make the sesssion effective. Smartspeed Consulting Limited 'For When Results Matter' www.smartspeed.co.uk

One of my colleagues was talking to me about how time seemed to often slip away from them, and I can empathise with this situation. In fact, many of my clients complain about the lack of time that they have available to them. When we step back however and look at what time is being committed to we sometimes wonder what is really important to us. For each obligation we commit to we are choosing how effectively we use our time. Some of the obligations will have a great payback on the time that we invest. Some of the obligations will give us a poor return on the time that we invest. Before committing to an obligation, work out which category it falls into - high or low payback on the time invested. If you find yourself committing to too many low payback actvities then there may be some ideas and solutions waiting for you! Smartspeed Consulting Limited 'For When Results Matter' www.smartspeed.co.uk