I was engaged in a really interesting conversation this week about ERP systems and the need for training. We discussed the training gap that was evident and then got talking about the other things you need in a business in order for ERP to 'fly'...
Just like the use of the '5 Why' technique can make a massive difference when undertaking root cause problem solving (when you keep pushing with the questioning), asking 'and then...?' is a really good question when it comes to drawing out the steps of an improvement plan. And then....?
I was grumbled at today for bringing out my trusty list. Do you use a list? I use them all the time; there is too much to remember otherwise! One of my favourite reasons for using a list however is to capture the amazing range of improvement ideas that float around my client's businesses.
My book ' Personal Productivity ' is free to download, via Amazon, until the end of the 19th of May 2015. To get your copy please visit: http://www.amazon.com/dp/B0087CUBRA Enjoy, Giles Johnston Author of Personal Productivity
I had two really good examples of going slower to go faster * take place over the last few days. Have you experienced that feeling when you are trying to get so much done that you get very little done at all? We think that we're multi-tasking but instead we are really treading water and feeling overwhelmed.
Trying to juggle your time in a business to make a change is one thing. Knowing all of the steps of the change is another challenge, however. If you don't know, and can't communicate, all of the steps then you run a high risk of not seeing the improvement through.
I had a fascinating / terrifying personal experience very recently that had relevance to a meeting I had this week... about Standard Operating Procedures (SOPs). A few weeks ago I was diagnosed as having a detached retina. Thankfully I live near to a superb hospital and they worked their magic on my poorly eye (and yes, I got to watch them as the whole procedure was done under local anaesthetic...). Which brings me to my conversation about SOPs.