I'm pleased to announce that my new book is now available on Amazon . Even better - it is free to download on Kindle from the 18th of November until the end of the 20th of November . My reason for writing this book was the lack of results I see businesses get with root cause analysis methods. The thrust of this book covers two main areas: 1. How to better use root cause analysis methods to solve your business problems more effectively (in one go). 2. How to extend the root cause questions to get maximum impact for your business. I put a 'warning' at the start of the book as it focuses heavily on personal responsibility. I don't think this slant on personal responsibility and improving control at all levels of a business will bother any of my email readers. I know, however, that some people don't like to look in the mirror when it comes to business problems. To download your free copy of Effective Root Cause Analysis click on one of these links.