Continuous improvement can be addictive. Identifying new improvements and making them come to life can be really satisfying, especially when you can see the benefits appear in your Key Performance Indicators . So, why do some people get lost? Is it because they have gotten involved with improvement for the sake of improvement and lost sight of why they need / want to improve? Get clear before you begin Clarity around what the improvement is meant to deliver, the target needing to be achieved, is vital. If we don't know why we are improving and specifically what needs to be improved any improvement is a good one... except we know that they are not - some give far better benefits for the same amount of effort! Like the inverse of root cause analysis, it is possible to have many outcomes if you don't control the journey. With root cause analysis you can have many symptoms stemming from one root cause. Root cause analysis works so well because it drives a st