All business processes have a drum beat. Certain tasks need to happen like clockwork and the ability for a business to develop these habits can distinguish them from the competition. My latest book, Sunrise Meetings , shares a step by step process to help capture these routines and make them an integral part of your day-to-day business. It is free this weekend on the Amazon Kindle (until the end of 16th December 2013 PST). You can get it here. Giles Johnston Author of 'Business Process Re-Engineering', a practical plan to improve business performance.