Most of my working life revolves around developing new processes and embedding systems for my clients. Sometimes, however, I find that these requests for new ways of working are masking a deeper issue - a lack of discipline amongst the senior management team and staff. Have you experienced this in your place of work? The logical extreme of this conversation is to automate your processes and take the human component out of the equation. But, if you want people in your business (as they are usually the source of good ideas and innovation, as well as problems...), how do you develop the right kinds of habits and discipline into your daily operations? There are lots of good ways to consider, including: Developing an effective business routine . Linking performance to appropriate KPIs . Driving behaviour through short team meetings, with fixed agendas . Describing 'what good looks like' and sharing this vision with your team. Leading by example and rewarding discipli